Outstanding buildings are our passion 

We want to be the first choice for our partners worldwide across all phases of a building project. To do this, we boldly explore new avenues and identify innovative technologies across industries.

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Values such as trust, responsibility and reliability are very important to us as a family company. We appreciate the diversity of people, opinions and experience, and seek the best solutions for our customers together. Treating each other with respect and mutual appreciation are fundamental, non-negotiable principles for us in this regard. In our policy statement (pdf, 138,9 KB), we have further detailed our understanding of corporate responsibility towards people and the environment.   

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Our code of conduct

In our code of (pdf, 255,0 KB)conduct, we define the basic legal and ethical rules that we at Schüco are committed to upholding.   

  • In particular, we are committed to the rules of fair competition and the free market. We will not tolerate corruption or the infringement of anti-trust laws.   

  • We see our obligation to conduct sustainable business practices with regard to natural resources and compliance with environment protection laws as a matter of course.   

  • We treat our employees and business partners with fairness and respect.   

In 2022, the Schüco code of conduct was revised to incorporate new requirements from the German Act on Corporate Due Diligence Obligations in Supply Chains. This was rolled out globally during the first half of 2023, accompanied by dedicated training courses.  

We also expect our business partners to respect the principles set out in the code of conduct and to act accordingly. In addition, Schüco holds its suppliers to account by means of a supplier code of conduct (pdf, 125,9 KB) on ethical business conduct in accordance with all applicable rules and regulations.  

Compliance at Schüco 

How we organise compliance 

In complex day-to-day business, it is not always easy to establish what is right and what is wrong. In order to help employees worldwide to always act in an ethical way that is in accordance with the applicable laws, Schüco has set up a Compliance Office. Under the leadership of the Chief Compliance Officer (COO), it informs employees of the content and meaning of the code of conduct and delivers general and specialist training. The team for employees and business partners can be reached at compliance@schueco.com.   

Furthermore, the Compliance Committee, which is led by the CCO, meets regularly. This committee is tasked with advising the Executive Management Board about national and international compliance issues. To do this, it utilises information provided by the Compliance Office and other relevant areas of the company. The respective Regional Compliance Officer advises the international subsidiaries in China, the UK, France, India, Italy, Sweden, Denmark and Norway, and reports to the Compliance Office.   

The Regional Compliance Officers can be contacted directly by all employees at the respective international subsidiaries, and there is also a general e-mail address for internal and external compliance matters for all of the aforementioned international subsidiaries.  

How we deal with infringements 

Schüco has a transparent complaints procedure, which meets all of the requirements of the German Whistleblower Protection Act (HinSchG) and the Act on Corporate Due Diligence in Supply Chains (LKSG). It enables people inside and outside of the company to provide information about actual or potential breaches of compliance obligations which have occurred during transactions with Schüco employees, a subsidiary or suppliers. These include human rights violations, violations of social norms, breaches of employment terms, contraventions of environmental provisions, financial crime, financial statement fraud, money laundering, data protection violations, misappropriation of assets, or any other breaches of legal provisions or internal regulations.

How we protect whistleblowers

It is important to us that Schüco employees who have reasonable suspicion of a breach of our code of conduct are encouraged to report it. Whistleblowers can rest assured that the information they provide will be handled with discretion and that they will not suffer any disadvantage as a result of the report.   

That is why we have commissioned an external counsel of trust (ombudsman), who is not under the instruction of Schüco. The counsel receives all information about breaches of the law or internal regulations confidentially and, if desired, anonymously, via a free portal. They are available to everyone who is or could be directly or indirectly affected by the business activities of the Schüco Group. Globally, that could be Schüco employees or external staff, such as customers, suppliers or service providers and their staff or other individuals affected. The information portal and the contact details of the counsel of trust are also published on the company website.  

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Compliance training 

All employees undertake compliance training when they join the company and every 24 months thereafter. Anyone that has not completed the training after 24 months is required to complete a compliance e-learning course, including a test.

At Schüco, the training is delivered in-person, online or by means of hybrid learning models. The following topics are available for selection as training content, which is tailored to the individual:  

Basic modules 

  • Compliance – why we need it 
  • Schüco compliance programme 
  • Organisation of compliance 
  • Code of conduct and organisational instructions 
  • Counsel of trust and whistleblowers 
  • Anti-corruption and benefits 
  • Anti-trust laws 
  • Conflicts of interest 
  • Fraud 

Advanced modules 

  • Compliance organisation at Schüco 
  • Compliance management system 
  • Overview of anti-trust laws
  • Aim of free competition 
  • Breaches of anti-trust laws 
  • Taboo subjects (dos and don'ts) 
  • Dual distribution
  • Legal consequences of infringements 
  • Handling of information